PSPNET is not an emergency or crisis service.
If you are looking for help and you do not feel PSPNET is a suitable option for you, here are some additional resources for your consideration.
See our French webpage for additional resources available in French only.
Crisis Services
Emergency Services: Call 911
Canada-wide Emergency Services
Crisis Text Line
Text “Talk” to Crisis Text Line at 741741. Crisis Text Line provides immediate support to all Canadians 24/7.
Healthline: Call 811
24-hour Health Line services for information on health, mental health and addiction services, education and support.
Talk Suicide Canada: 1-833-456-4566
Talk Suicide Canada provides general information on suicide as well as information on immediate crisis services for individuals who may be suicidal. Available 24/7. Text/call 1-833-456-4566.
Besion D’aide (Quebec)
Besion D’aide (Quebec) is a 24/7 crisis intervention (in French).
Suicide.ca
Suicide.ca‘s mission is to use digital technology to prevent suicide. It provides information and support to people with suicidal thoughts and behaviours, people who are worried about someone or have lost loved ones to suicide, and professionals who work with vulnerable clienteles. In English call 833-454-4566.
Centre de prévention du suicide de Québec
Centre de prévention du suicide de Québec is a non-profit community organization that provides professional, specialized services to promote prevention and intervention for suicidal persons, those close to them and suicide-bereaved persons. In addition, the CPSQ provides training tailored to the needs of those interested in learning more about this issue. In English call 833-454-4566.
Area Specific Services & Resources
Canada-Wide Online Resources
Medical Info Lines:
811 in all provinces except:
MB: 1-888-315-9257
ON: 1-866-797-0000
211 Canada- search resources by province
Canadian Association of Social Workers
Canadian Institute for Public Safety Research and Treatment
Canadian Mental Health Association
Canadian Psychological Society
Centre for Addiction and Mental Health
Hope for Wellness:
Mental health counselling and crisis intervention to all Indigenous peoples across Canada. 24/7 Live chat; 1-855-242-3310
Alberta Specific Services
Emergency Services: 911
Health Information Line: 811
Poison Control: 1-800-332-1414
Alberta College of Social Workers
Alberta Critical Incident Provincial Network:
Peer Support
1-833-894-2476
Carewest Innovative Health Care OSI Clinic:
Market Mall
Suite 203 – 3625 Shaganappi Trail N.W.
Calgary, Alberta, T3A 0E2 Phone: 403-216-9860
Correctional Service Canada EFAP Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
403-266-4357
Mobile Response in Calgary area available
Province wide resource listings
Indian Residential School Crisis Line:
1-866-925-4419
403-201-9945
Provincial Mental Health Help Line:
24/7: 1-877-303-2642
RCMP Employee Assistance Program: 1-800-268-7708
1-800-567-5803 (TTY)
The College of Alberta Psychologists
British Columbia Specific Services
Emergency Services: 911
Health Information Line: 811
Poison Control: 1-800-567-8911
604-273-5722
1-866 273-5766 (In BC Only)
BC Professional Fire Fighters Association:
604-968-2372
BC First Responders Mental Health
604-685-6486
BC Emergency Health Services:
250-953-3298
British Columbia College of Social Workers
Crisis Society Mental Health Line:
310-6789 (no area code needed)
College of Psychologists of British Columbia
Correctional Service Canada EFAP Toll-free:
1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
A place for emergency services personnel and their families to stay free when receiving medical treatment in the Vancouver area
778-397-4399
Indian Residential School Crisis Line:
1-866-925-4419
Mental Health Help Line:
1-877-303-2642
RCMP Employee Assistance Program: 1-800-268-7708
1-800-567-5803 (TTY)
The Alcohol & Drug Information and Referral Service: 1-800-663-1441
Manitoba Specific Services
Emergency Services: 911
Health Information Line: 1-888-315-9257
Poison Control: 1-855-7POISON (1-855-776-4766)
Addictions Foundation of Manitoba
Correctional Service Canada EFAP Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
OSI Clinic
204-831-3420
Indian Residential School Crisis Line:
1-866-925-4419
Manitoba Addiction Agencies Serving Adults 18+
Helpline: 1855-662-6605
Manitoba College of Social Workers
Paramedics of Manitoba- Self-Care
Psychological Association of Manitoba
RCMP Employee Assistance Program: 1-800-268-7708
1-800-567-5803 (TTY)
204-482-3810
1800-881-3073
New Brunswick Specific Services
Emergency Services: 911
Health Information Line: 811
Poison Control N/A – call 811 for information or 911 in an emergency
Capital Region Mental Health and Addictions Association (CRMHAA)
Facilitating support groups for mental health consumers, care givers of mental health consumers, and those impacted by the suicide of a loved one.
1-800-667-5005
Live chat option
Correctional Service Canada EFAP Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Face-to-Face Services available through New Brunswick Department of Health
The NB department of health provides mental health services through 3 core program areas: Acute Services, Child and Adolescent services and Adult Long Term services. There are 13 Community Mental Health Centres (CMHC) that provide mental health services in a defined catchment area.
Hope for Heros
Test H4H to 741741
Indian Residential School Crisis Line
1-866-925-4419
NB-CISM
The New Brunswick Critical Incident and Stress Management Program was established in collaboration with Addiction and Mental Health Services and the College of Psychologists of New Brunswick. The provincial team is made up of mental health and addictions professionals and emergency first responder peer support personnel and is intended to reduce the buildup of stress in emergency first responders who work in high stress fields and to promote a culture of wellness and positive mental health in the workplaces of New Brunswick’s valued emergency first responders.
New Brunswick Community Mental Health Resources
New Brunswick Association of Social Workers
RCMP Employee Assistance Program: 1-800-268-7708
1-800-567-5803 (TTY)
Newfoundland and Labrador Specific Services
Emergency Services: 911
Health Information Line: 811
Poison Control:1-866-727-1110
Crisis Line/Mobile Crisis Unit (24 Hour):
1-888-737-4668
Correctional Service Canada EFAP Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Government of Newfoundland public service EAP:
729-2290 (local) or 1-888-729-2290
Indian Residential School Crisis Line:
1 (866) 925-4419
Newfoundland and Labrador Psychology Board
RCMP Employee Assistance Program:
1-800-268-7708
1-800-567-5803 (TTY)
The Newfoundland and Labrador College of Social Workers
(709) 754-0536
Nova Scotia Specific Services
Emergency Services: 911
211.ca
Call or text 211, or toll free 1-855-466-4994. Nova Scotia 211’s mission is to provide access to information, advocate for those in need, and encourage investment in social programs and services. We seek to ignite hope and foster human connection.
Halifax Regional Police Association EFAP: Contact 902-430-8295 or 902-430-8296 for more information.
Halifax Regional Fire and Emergency:
FFAP Peer Support Phone #1: 902-233-6804
FFAP Peer Support Phone #2: 902-240-7536
Halifax Professional Firefighters IAFF 268 MFAP – administered by Homewood
1-800-663-1142 (English)
1-866-398-9505 (French)
1-888-384-1152 (TTY)
International Association of Fire Fighters FFAP:
Contact 902-483-6068 or 902-237-9087 for more information
Indian Residential School Crisis Line:
1-866-925-4419
NSHA First Responders ASSIST- First Responders Assist 1-888-429-8167/ 24/7. Offers short term counselling and supportive services
Landing Strong: 902-472-2972
Community-based health and work transition programs for veterans and first responders.
New Pathways PTSD Support Group: Halifax: 902-462-2957
A Mental Health Resource for Nova Scotian First Responders. This website contains tools and resources for First Responders, employers, and families, however all Nova Scotians who work in stressful and demanding workplaces may also find these resources helpful.
New Pathways PTSD Support Group Halifax:
902-462-2957
Nova Scotia Board of Examiners in Psychology
Nova Scotia College of Social Workers
Nova Scotia Health Authority: EFAP; Chat online, call or email for support
Nova Scotia Health:
Resource for online tools, mental health and addictions professionals who provide support, programs, and services to Nova Scotians across the province.
NS First Responders Mental Health:
A website developed by first responders, for first responders. Eliminating stigma and providing mental health supports for first responders.
NS Health Information Line: 811
NS Poison Control: 1-800-565-8161
NS Provincial Mental Health and Crisis Line:
902-429-8167 or 1-888-429-8167 (toll free) available to help 24/7.
NS Provincial Helpline:
1-888-429-8167
RCMP Employee Assistance Program: 1-800-268-7708;1-800-567-5803 (TTY)
Workhealthlife
1-800-461-5558
North West Territories Specific Services
Poison Control: 1-800-332-1414
Association of Social Workers in Northern Canada (Yukon, NWT, NvT)
Correctional Service Canada EFAP Toll-free:
1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
1-844-880-9142
Indian Residential School Crisis Line
1-866-925-4419
Free to all residents
Mental Wellness and Addictions Recovery
867-767-9061
NWT Quitline:
1-866-286-5099
Free smoking cessation counsellors and reading material
Office of the System Navigator
1-855-846-9601
RCMP Employee Assistance Program:
1-800-268-7708
1-800-567-5803 (TTY)
The Hope for Wellness Program:
Culturally sensitive support across Canada
1 (855) 242-3310
Live chat
The NWT Help Line 24/7 free and confidential.
Also has an option for follow-up calls.
1-800-661-0844.
Nunavut Specific Services
Emergency Services: 867-979-4422
Health Information Line:
For Covid 975-8601 or 1-888-975-8601 from 10 a.m. to 6 p.m.
Kamatsiaqtut Help Line:
1-867-979-3333
Toll-free 1-800-265-3333
NvT Crisis Line:
1-800-661-0844 (9 p.m. -1 a.m. ET).
Poison Control:
1-866-913-7897
Artic Indigenous Wellness Program:
867-447-1095
Association of Social Workers in Northern Canada (Yukon, NWT, NvT)
Correctional Service Canada EFAP Toll-free:
1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Cultural Wellness and Healing:
Cambridge Bay Wellness Centre: 1 (867) 983-4670
Ilisaqsivik Society in Clyde River: Toll Free Counselling Line: 1 (888) 331-4433
Pulaarvik Kublu Friendship Centre in Rankin Inlet: 1 (867) 645-2600
Tukisigiarvik Society in Iqaluit: 1 (867) 979-2400
Government of Nunavut Living Well Resources
Toll Free 1 (800) 663-1142
Indian Residential School Crisis Line:
1-866-925-4419
Mental health and Addictions
Iqaluit Mental Health (867) 975-5999
Qikiqtani General Hospital, Emergencies (867) 975-8600
RCMP Employee Assistance Program:
1-800-268-7708
1-800-567-5803 (TTY)
Culturally sensitive support across Canada
1 (855) 242-3310
Live chat
Ontario Specific Services
Emergency Services: 911
Health Information Line: 1-866-797-0000
Poison Control: 1-800-268-9017
Centre for Addiction and Mental Health
Intake line: 416-535-8501
Correctional Service Canada EFAP Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Prevention and treatment services for PSP and First Responders
Indian Residential School Crisis Line:
1-866-925-4419
Ontario Psychological Association
Ottawa First Responder Foundation:
Commox Ontario Helpline Resource Listings and navigation support:
1-866-531-2600
The Ontario College of Social Workers and Social Service Workers
Prince Edward Island Specific Services
Emergency Services: 911
PEI Telehealth: 811
Poison Control
1-800-565-8161
211 PEI
Call or text 2-1-1 (Monday-Friday 9am-6pm AST). Email help@pe.211.ca. Listings of Community Resources and programs.
Addiction Services: 1-888-299-8399
24 hour, toll-free service from anywhere on PEI for inpatient and out-patient withdrawal management, counselling, information and referral for help with an addiction to alcohol and/or drugs
Badge of Life
Weekly peer support via Zoom, listings of supportive programs and resources.
CMHA PEI Mental Health Resource Line: 1-800-682-1648 Monday-Friday, 8:30am-4:30pm.
CMHA PEI Mental Health Resource Line: 1-800-682-1648
Please explore this page for up-to-date information on clinics, helplines, self help groups, peer support and other mental health resources available to those living and working in Prince Edward Island. Monday-Friday, 8:30am-4:30pm.
Correctional Service Canada EFAP: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Indian Residential School Crisis Line
1-866-925-4419
Landing Strong: 902-472-2972
Community-based health and work transition programs for veterans and first responders.
PEI Helping Tree
Link to community resources.
Provincial Mental Health and Addictions Phone Line: 1-833-553-6983
Calls are answered by trained mental health professionals (a registered nurse or a social worker) 24 hours a day, 7 days a week.
PEI Social Work Registration Board
PEI Public Service Commission EAP Program: 1-800-239-3826
PEI Psychologists Registration Board
A new mental health initiative available to Island public safety professionals.
RCMP Employee Assistance Program:
1-800-268-7708
1-800-567-5803 (TTY)
The Island Helpline: 1-800-565-8161
Trained and caring staff answer calls to the Island Helpline 24 hours a day, 7 days a week, 365 days a year. The Island Helpline is a free bilingual, confidential, non-judgmental, and supportive telephone service.
The PEI Operational Stress Injury: (902) 367-7075
(OSI) satellite site in Stratford provides specialized mental health and addiction services to Veterans, eligible members of the Canadian Forces and RCMP, who are encountering difficulties as a result of service-related psychological injury and traumatic events. Treatment at the OSI site is provided by an interdisciplinary team of psychiatrists, psychologists, social workers, and mental Health nurses. For more information, please call (902) 367-7075.
Quebec Specific Services
Emergency Services 911
Health Information Line 811
Poison Control 1-800-463-5060
Correctional Service Canada EFAP
Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
CLSC
CLSCs in Quebec are free clinics run and maintained by the Quebec government. They are a form of community health centre. CLSC are available in every community. Available in both languages depending on your location.
Info Trauma
A site to better understand trauma, whether for trauma victims or clinicians, this site offers many tools, testimonials and training. In both languages: 1 514 924-4978.
Indian Residential School Crisis Line
1 (866) 925-4419
La vigile
Maison LA VIGILE located in Quebec City is a non-profit organization whose mission is to support women and men who have a problem of alcohol and drug addiction. Confidential services, including a 24-hour listening service at 1 888 315-0007, psychoeducational workshops, group therapy, and follow-up are intended for peace officers, military personnel or emergency responders, and their immediate family members, or any other person in need. Services are available in French only.
Ordre des psychologues du Québec
The Ordre des psychologues works to protect the public by ensuring the quality of services offered by its members, by promoting the development of the profession and by advocating for better access to psychological services. A directory of psychologists is available.
RCMP Employee Assistance Program:
1-800-268-7708
1-800-567-5803 (TTY)
Saskatchewan Specific Services
Emergency Services: 911
Health Information Line: 811
Poison Control: 1-866-454-1212
Correctional Service Canada EFAP Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Face-to-Face Services available through Saskatchewan Health Authority
The Saskatchewan Health Authority provides four main mental health services including adult community health services, psychiatric rehabilitation community mental health services, child and youth community mental health services, and inpatient mental health services.
102-506 25th Street East, Saskatoon, SK S7K 4A7
306-244-0127
Indian Residential School Crisis Line
1-866-925-4419
RCMP Employee Assistance Program:
1-800-268-7708
1-800-567-5803 (TTY)
Saskatchewan Association of Social Workers
Saskatchewan College of Psychologists
Sask First Responders Mental Health
WorkSafe Saskatchewan partnered with the Saskatchewan First Responders’ Mental Health Committee to provide mental health resources to Saskatchewan’s first responder community and their families. The site provides information on how to access a number of support services including self-assessment tools, 24/7 confidential crisis support centers, peer support groups, self-care education and critical incident response strategies.
Sask Health Services-Mental Health
306-787-7239
SK-OSI
The Saskatchewan Operational Stress Injury Clinic is part of a national network of Operational Stress Injury (OSI) clinics funded by Veterans Affairs Canada (VAC). The SK OSIC is operated by the Saskatchewan Health Authority and is staffed with a team of specialized mental health professionals including psychologists, psychiatrists, and clinical social workers/mental health clinicians. There is a Saskatchewan OSI Clinic located in Saskatoon, specifically for occupational stress injuries.
SK-CISM
The Saskatchewan Critical Incident and Stress Management Network, Inc. was developed by volunteers to provide critical incident response support for rural volunteer fire departments. Today, SK-CISM is now a province-wide support for other branches of emergency responders and includes critical incident and stress management leadership, education, training, and consultation.
Yukon Specific Services
Emergency Services: 911
Health Information Line: 811
Poison Control: 1-867-393-8700
Association of Social Workers in Northern Canada (Yukon, NWT, NvT)
Correctional Service Canada EFAP Toll-free: 1-800-268-7708
TTY (for people with hearing impairments): 1-800-567-5803
Indian Residential School Crisis Line:
1-866-925-4419
RCMP Employee Assistance Program:
1-800-268-7708
1-800-567-5803 (TTY)
Yukon Distress & Support Line
(844) 533-3030
Yukon Government
Mental Health and addictions Programs
867-456-3838
Other Services & Resources
Apps and Workbook
Centre for Clinical Interventions
Offers a variety of self-help resources related to anxiety, depression, panic, social anxiety, worry, assertiveness, perfectionism, self-compassion, and sleep.
PsyberGuide Apps
PsyberGuide is a non-profit website for consumers seeking to make responsible and informed decisions about computer and device-assisted therapies for mental illnesses.
Online Self-Guided Treatment
The Alcohol Change Course
An 8-week Internet-delivered Cognitive Behaviour Therapy program to address alcohol misuse open to all Canadians.
The Road to Mental Readiness – R2MR
This is an education-based program offered across Canada for first responders and other public safety personnel (PSP). It is intended to build awareness and understanding about mental health and operational stress injuries in an effort to reduce stigma and build resiliency.
Self-Assessment
Canadian Mental Health Association
Provides questionnaires for individuals to assess their levels of resiliency, balance, self-actualization and flexibility.
Canadian Institute for Public Safety Research and Treatment
Provides questionnaires for individuals to self-assess symptoms of anxiety, depression, posttraumatic stress and alcohol misuse.