Managing Public Perceptions and Social Media
Topics: Family
PSP families know that the public can be misinformed about the role and actions of PSP. However, opinions and news coverage can still be disturbing. There can be public distrust of PSP in positions of authority. In some cases, stereotypes of PSP sleeping through their shifts or hanging out at the coffee shop are also an issue. Inaccurate or exaggerated comments and images on social media can cause worry and upset. Opinions of neighbours and friends can be unfair and isolate PSP families. PSP families can also find themselves in the spotlight when incidents occur. Public safety organizations can help educate the public, but families cannot control public perceptions.
Things to consider…
- Limiting exposure to social media.
- Monitoring children’s use of social media and TV.
- Talking to children and teens about comments from peers regarding PSP.
- Seeking mutual support with other PSP families when incidents are reported.
- Proactively working on positive education and awareness social media campaigns with other PSP families.
Skill building:
Negative messages from the community and social media can be hurtful. Both adults and children in PSP families can be targeted. When this happens, open communication can reduce the negative effects. Families who share core values may be less impacted by misinformation. For example, a family who values “gratitude” can focus on the positive feedback they get from their community rather than negative messages. A shared commitment and understanding can help take the sting out of public criticism.
References for this page (click to expand)
Carrico, C. P. (2012). A look inside firefighter families: A qualitative study. ProQuest Dissertations Publishing. https://digscholarship.unco.edu/cgi/viewcontent.cgi?article=1088&context=dissertations
Walsh, F. (2016). Strengthening family resilience (3rd ed.). The Guilford Press.